New registered member getting "download limit met" on first attempt

  • Member
    September 13, 2013 at 9:58 pm (UTC) #149

    I’m using Restrict Content Pro, and within that, using Easy Digital Downloads and your “Easy Digital Downloads – Free Download.” It was originally working fine, but now – even though I haven’t changed anything with the plugin, a first-time registered member who tries to download the music file gets the “download limit met” error even though it’s the very first time he/she has attempted to download. How can I troubleshoot this?

    Where in the database is the download limit associated to the user? I do want a download limit of one time per user, and am not sure why brand-new registrations are having their download limit set to “already downloaded.”

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