Support Policy

  • Sticky
    Posted in: Notices  

  • Keymaster
    August 15, 2013 at 10:06 am (UTC) #27

    Before Asking Questions

    Before asking questions within the support forums, please be sure that you have read the documentation related to the product. The documentation covers installation, usage, and often answers the vast majority of questions.

    Additionally, you may also use the search feature on our Forum to look up for possibly similar questions that you have in mind.

    Premium Support

    If you purchased our Premium Items (e.g. our Theme on ThemeForest), then it means you are eligible to get Premium Support from us.

    Even though ThemeForest does not require Authors/Seller to provide support, but we want everyone to be happy and satisfied using our products. We think that by purchasing meaning you are supporting our works, so why not us support you as well. :)

    Sorry, this forum is for registered users only. Please Login or Register to continue

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